Privacy and cookies

Personal data of our users are one of the areas to which we pay utmost care and attention. We ensure that all requirements are not only met, but if possible, they are overcome, because we are aware of the sensitive nature of this area.

Owner of web store www.tisto.eu, Proton d.o.o., in accordance with the Personal Data Protection Act Zakon o varstvu osebnih podatkov (ZVOP-1-UPB1) from Slovenian law is committed to protecting the personal data of its users.

For the purposes of operating an online store, www.tisto.eu gathers the following information:

  • name and surname,
  • address and place of residence,
  • e-mail address
  • contact telephone number,
  • and other data that users enter into forms on the site www.tisto.eu

For the accuracy of data entered by the users, we are not responsible.

Web store www.tisto.eu can save cookies on your computer, such as the cookies of Google Analytics (analysis of website visits).

Session cookies are stored in server memory only for the duration of their visit and are deleted after one hour of inactivity. Permanent cookies are stored on the visitor's computer.

Owner of web store www.tisto.eu can use anonymised data in summary form for the purposes of statistical analysis. Personal data from web store www.tisto.eu will never be handed over to unauthorized persons. Delivery services (eg. Post of Slovenia, DPD, DHL, etc.) will be trusted only a user's shipping address. Only if the customer does not expressly oppose, he will be contacted by any means of distance communication.

Disclosure of personal data in extreme situations

Collected and processed data provided by web store www.tisto.eu will be disclosed only if such liability is determined by law or in the good faith belief that such action is necessary for the proceedings before courts or other state bodies as well as to protect and promote the legitimate interests of web store www.tisto.eu.

Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. Witih the help of the cookies we can adjust the contents of our webpages and we can count the visits on our websites. Browsing with cookies on our web store is more pleasant, faster and more efficient.

List of cookies, which we use:

Name of the cookie Purpose Time of expiry
Google Analytics - utma It provides a statystics of views on webpage 2 years
Google Analytics- utmb It provides statistics on the time of the user arrival on the webpage 30 min
Google Analytics - utmc It provides statistics on the time of the user departure from the webpage. Closing the web browser
Google Analytics - utmz It enables statistics for visiting and sales through various channels 6 months
Google Analytics - utmv It provides segmentation of users on the site. 2 years
Google Analytics - ga Statistics of page views, and analysis of sales through various sales channels. 6 months
Google Analytics - cid Statistics of page views, and analysis of sales through various sales channels. 6 months

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

DISABLING COOKIES

If you do not want your browser to store cookies, you can disable this. More information on turning off cookies in your browser:

Google Chrome

Mozilla Firefox

Internet Explorer 9

Internet Explorer 7, 8

Safari

Opera

How to disable cookies from elsewhere:

Google Analytics